On the effectiveness of latent semantic analysis for the categorization of call centre records

IEEE International Engineering Management Conference

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Bibliographic Details
Main Authors:	Menon, R., Keerthi, S.S., Loh, H.T., Brombacher, A.C.
Other Authors:	MECHANICAL ENGINEERING
Format:	Conference or Workshop Item
Published:	2014
Subjects:	Call Centre Records Latent Semantic Analysis Singular Value Decomposition Support Vector Machines Text Classification
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/73709
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Institution:	National University of Singapore

id	sg-nus-scholar.10635-73709
record_format	dspace
spelling	sg-nus-scholar.10635-737092015-01-31T13:20:29Z On the effectiveness of latent semantic analysis for the categorization of call centre records Menon, R. Keerthi, S.S. Loh, H.T. Brombacher, A.C. MECHANICAL ENGINEERING Call Centre Records Latent Semantic Analysis Singular Value Decomposition Support Vector Machines Text Classification IEEE International Engineering Management Conference 2 546-550 IEMCF 2014-06-19T05:38:26Z 2014-06-19T05:38:26Z 2004 Conference Paper Menon, R.,Keerthi, S.S.,Loh, H.T.,Brombacher, A.C. (2004). On the effectiveness of latent semantic analysis for the categorization of call centre records. IEEE International Engineering Management Conference 2 : 546-550. ScholarBank@NUS Repository. http://scholarbank.nus.edu.sg/handle/10635/73709 NOT_IN_WOS Scopus
institution	National University of Singapore
building	NUS Library
country	Singapore
collection	ScholarBank@NUS
topic	Call Centre Records Latent Semantic Analysis Singular Value Decomposition Support Vector Machines Text Classification
spellingShingle	Call Centre Records Latent Semantic Analysis Singular Value Decomposition Support Vector Machines Text Classification Menon, R. Keerthi, S.S. Loh, H.T. Brombacher, A.C. On the effectiveness of latent semantic analysis for the categorization of call centre records
description	IEEE International Engineering Management Conference
author2	MECHANICAL ENGINEERING
author_facet	MECHANICAL ENGINEERING Menon, R. Keerthi, S.S. Loh, H.T. Brombacher, A.C.
format	Conference or Workshop Item
author	Menon, R. Keerthi, S.S. Loh, H.T. Brombacher, A.C.
author_sort	Menon, R.
title	On the effectiveness of latent semantic analysis for the categorization of call centre records
title_short	On the effectiveness of latent semantic analysis for the categorization of call centre records
title_full	On the effectiveness of latent semantic analysis for the categorization of call centre records
title_fullStr	On the effectiveness of latent semantic analysis for the categorization of call centre records
title_full_unstemmed	On the effectiveness of latent semantic analysis for the categorization of call centre records
title_sort	on the effectiveness of latent semantic analysis for the categorization of call centre records
publishDate	2014
url	http://scholarbank.nus.edu.sg/handle/10635/73709
_version_	1681087797174206464

On the effectiveness of latent semantic analysis for the categorization of call centre records

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