The chatbot challenge: How SMEs can leverage AI for growth and engagement

Enhancing SME workforce efficiency with chatbots for improved business communication.

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Bibliographic Details
Main Authors:	MAKANY, Tamas, GOH, Felicia
Format:	text
Language:	English
Published:	Institutional Knowledge at Singapore Management University 2024
Subjects:	chatbot SME technology Singapore innovation Entrepreneurial and Small Business Operations Technology and Innovation
Online Access:	https://ink.library.smu.edu.sg/ami/246 https://ink.library.smu.edu.sg/context/ami/article/1242/viewcontent/11_AMI_Mar24_ChatbotChallenge.pdf
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Institution:	Singapore Management University
Language:	English

id	sg-smu-ink.ami-1242
record_format	dspace
spelling	sg-smu-ink.ami-12422024-04-09T06:05:00Z The chatbot challenge: How SMEs can leverage AI for growth and engagement MAKANY, Tamas GOH, Felicia Enhancing SME workforce efficiency with chatbots for improved business communication. 2024-03-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/ami/246 https://ink.library.smu.edu.sg/context/ami/article/1242/viewcontent/11_AMI_Mar24_ChatbotChallenge.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Asian Management Insights eng Institutional Knowledge at Singapore Management University chatbot SME technology Singapore innovation Entrepreneurial and Small Business Operations Technology and Innovation
institution	Singapore Management University
building	SMU Libraries
continent	Asia
country	Singapore Singapore
content_provider	SMU Libraries
collection	InK@SMU
language	English
topic	chatbot SME technology Singapore innovation Entrepreneurial and Small Business Operations Technology and Innovation
spellingShingle	chatbot SME technology Singapore innovation Entrepreneurial and Small Business Operations Technology and Innovation MAKANY, Tamas GOH, Felicia The chatbot challenge: How SMEs can leverage AI for growth and engagement
description	Enhancing SME workforce efficiency with chatbots for improved business communication.
format	text
author	MAKANY, Tamas GOH, Felicia
author_facet	MAKANY, Tamas GOH, Felicia
author_sort	MAKANY, Tamas
title	The chatbot challenge: How SMEs can leverage AI for growth and engagement
title_short	The chatbot challenge: How SMEs can leverage AI for growth and engagement
title_full	The chatbot challenge: How SMEs can leverage AI for growth and engagement
title_fullStr	The chatbot challenge: How SMEs can leverage AI for growth and engagement
title_full_unstemmed	The chatbot challenge: How SMEs can leverage AI for growth and engagement
title_sort	chatbot challenge: how smes can leverage ai for growth and engagement
publisher	Institutional Knowledge at Singapore Management University
publishDate	2024
url	https://ink.library.smu.edu.sg/ami/246 https://ink.library.smu.edu.sg/context/ami/article/1242/viewcontent/11_AMI_Mar24_ChatbotChallenge.pdf
_version_	1814047455752224768

The chatbot challenge: How SMEs can leverage AI for growth and engagement

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