GLC: Delivery through shared responsibility

• Main Authors: TAN, Kar Way, SHANKARARAMAN, Venkataramanan (Venky), CHAN, Chi Wei
• 格式: text
• 語言: English
• 出版: Institutional Knowledge at Singapore Management University 2017
• 主題: Business operations; process optimisation; information systems; Last Mile Delivery; Databases and Information Systems; Information Security
• 在線閱讀: https://ink.library.smu.edu.sg/cases_coll_all/191; https://cmp.smu.edu.sg/case/2201
• 機構: Singapore Management University

Andy Smith is the Transport Excellence Manager (Asia-Pacific) at GLC, a leading global logistics services company. In April 2016, GLC inaugurated the GLC Hub in Singapore, which is expected to boost cargo volume in Asia-Pacific. However, Smith faces issues further down the supply chain due to proble...