g&m: Digital transformation of an insurance agency

g&m: Digital transformation of an insurance agency

Analysts have often compared Digital Transformation to an iceberg and a company embarking on it to a ship trying to manoeuvre the iceberg. Some facets of the transformation are easily visible, while others are under the water and difficult to identify and manage. Douglas Chia, Managing Director of g...

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Bibliographic Details
Main Authors: PAN, Gary, BHATTACHARYA, Lipika, LEE, Benjamin Huan Zhou
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2021
Subjects:
Digital Transformation
Technology and Analytics
Insuretech
Organizational Transformation
Digitalization Strategy
Growth Strategy
Accounting
Online Access:https://ink.library.smu.edu.sg/cases_coll_all/379
https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-21-BATCH%20%5BPDF-Pic%5D/SMU-21-0031%20%5Bg&m%5D/SMU-21-0031%20%5Bg&m%5D.pdf?CT=1635236861650&OR=ItemsView
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Institution: Singapore Management University
Language: English

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https://ink.library.smu.edu.sg/cases_coll_all/379
https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-21-BATCH%20%5BPDF-Pic%5D/SMU-21-0031%20%5Bg&m%5D/SMU-21-0031%20%5Bg&m%5D.pdf?CT=1635236861650&OR=ItemsView

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