g&m: Digital transformation of an insurance agency
Analysts have often compared Digital Transformation to an iceberg and a company embarking on it to a ship trying to manoeuvre the iceberg. Some facets of the transformation are easily visible, while others are under the water and difficult to identify and manage. Douglas Chia, Managing Director of g...
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Main Authors: | PAN, Gary, BHATTACHARYA, Lipika, LEE, Benjamin Huan Zhou |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2021
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Online Access: | https://ink.library.smu.edu.sg/cases_coll_all/379 https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-21-BATCH%20%5BPDF-Pic%5D/SMU-21-0031%20%5Bg&m%5D/SMU-21-0031%20%5Bg&m%5D.pdf?CT=1635236861650&OR=ItemsView |
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Institution: | Singapore Management University |
Language: | English |
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