Using data visualisation to find F&B opportunities during a pandemic

Using data visualisation to find F&B opportunities during a pandemic

This case is set in late 2021, when the food and beverage (F&B) industry globally had been significantly impacted by the COVID-19 pandemic. Tim Ang was an analyst at Singapore Management University’s Institute of Service Excellence (ISE), which had been established to help raise the performance...

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Bibliographic Details
Main Authors: ANG, Marcus, CHEN, Yongchang
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2024
Subjects:
Customer satisfaction
Analytics and Data Science
Data management
Data visualization
Customer analysis
Entrepreneurship
Operations and Supply Chain Management
Technology and Innovation
Online Access:https://ink.library.smu.edu.sg/cases_coll_all/473
https://cmp.smu.edu.sg/case/5966
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/cases_coll_all/473
https://cmp.smu.edu.sg/case/5966

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