Implementation and evaluation of AI-based Citizen Question-Answer Recommender (ACQAR) to enhance citizen service delivery in Singapore public sector: A case study
Government agencies prioritize citizen service delivery to foster trust with the public. Technological advancements, particularly in Artificial Intelligence (AI), hold promise for improving service provision and aligning government operations with citizens' needs. Yet the inherent inflexibility...
محفوظ في:
| المؤلف الرئيسي: | |
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| التنسيق: | text |
| اللغة: | English |
| منشور في: |
Institutional Knowledge at Singapore Management University
2024
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| الموضوعات: | |
| الوصول للمادة أونلاين: | https://ink.library.smu.edu.sg/etd_coll/562 https://ink.library.smu.edu.sg/context/etd_coll/article/1560/viewcontent/GPEN_AY2020_EngD_Alvina_Lee_Hui_Shan.pdf |
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