Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009

• المؤلف الرئيسي: Institute of Service Excellence, SMU
• التنسيق: text
• اللغة: English
• منشور في: Institutional Knowledge at Singapore Management University 2009
• الموضوعات: Customer satisfaction; Singapore; industry; service excellence; Hospitality Administration and Management; Sales and Merchandising
• الوصول للمادة أونلاين: https://ink.library.smu.edu.sg/ises_research/3; https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1005&context=ises_research

The Customer Satisfaction Index of Singapore (CSISG) is now in its third year, the results of the first three quarters of CSIS G 2009 were obtained from survey data gathered between April and August 2009. The six sectors measured were: Retail, Food and beverage, Info-communications, Education, Trans...