Customer Satisfaction Index of Singapore 2010: Full Year Overview

Customer Satisfaction Index of Singapore 2010: Full Year Overview

The Customer Satisfaction Index of Singapore (CSISG) has completed its fourth consecutive year of measurement since 2007. Under a quarterly measure and release system with two out of eight sectors measured per quarter, CSISG 2010 scores of companies for the Retail and Info-Communications sectors wer...

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Bibliographic Details
Main Author: Institute of Service Excellence, SMU
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2011
Subjects:
Customer satisfaction
Singapore
industry
service excellence
Asian Studies
Hospitality Administration and Management
Sales and Merchandising
Online Access:https://ink.library.smu.edu.sg/ises_research/2
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1006&context=ises_research
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Institution: Singapore Management University
Language: English

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https://ink.library.smu.edu.sg/ises_research/2
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1006&context=ises_research

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