Customer Satisfaction Index of Singapore 2010: Full Year Overview
The Customer Satisfaction Index of Singapore (CSISG) has completed its fourth consecutive year of measurement since 2007. Under a quarterly measure and release system with two out of eight sectors measured per quarter, CSISG 2010 scores of companies for the Retail and Info-Communications sectors wer...
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Main Author: | Institute of Service Excellence, SMU |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2011
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Online Access: | https://ink.library.smu.edu.sg/ises_research/2 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1006&context=ises_research |
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Institution: | Singapore Management University |
Language: | English |
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