Customer Satisfaction Index of Singapore 2020: Q1 Results
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time. 2020 marks the 14th year...
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Main Author: | Institute of Service Excellence, SMU |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2020
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Online Access: | https://ink.library.smu.edu.sg/ises_research/86 https://ink.library.smu.edu.sg/context/ises_research/article/1077/viewcontent/CSISG2020_PressRelease_Q1.pdf |
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Institution: | Singapore Management University |
Language: | English |
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