Branding for airliners in a Web 2.0 world

In the world of digital social networking, consumers can influence how brands are perceived. Airliners, often besieged with challenges in areas such as service, security, regulations, oil prices, make convenient targets for online critics. While many uncertainties exist in the business of running ai...

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Bibliographic Details
Main Author: Knowledge@SMU
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2009
Subjects:
Online Access:https://ink.library.smu.edu.sg/ksmu/295
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1294&context=ksmu
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Institution: Singapore Management University
Language: English