Product Quality, Cost Position, and Business Performance: A Test of Some Key Hypotheses

This study uses a causal modelling methodology to examine competing methodological and theo- retical hypotheses concerning the effects of prod- uct quality on direct costs and business unit re- turn on investment (ROI). Results show that the PIMS' measures under study exhibit high reliabil- ity...

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Main Authors: Phillips, Lynn W., CHANG, Dae Ryun, Buzzell, Robert D.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 1983
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Online Access:https://ink.library.smu.edu.sg/lkcsb_research/2922
https://www.jstor.org/stable/1251491
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Institution: Singapore Management University
Language: English
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spelling sg-smu-ink.lkcsb_research-39212010-10-18T02:36:04Z Product Quality, Cost Position, and Business Performance: A Test of Some Key Hypotheses Phillips, Lynn W. CHANG, Dae Ryun Buzzell, Robert D. This study uses a causal modelling methodology to examine competing methodological and theo- retical hypotheses concerning the effects of prod- uct quality on direct costs and business unit re- turn on investment (ROI). Results show that the PIMS' measures under study exhibit high reliabil- ity across all samples. The findings fail to support the widely held view that a high relative quality position is incompatible with achieving a low rel- ative cost position in an industry. 1983-01-01T08:00:00Z text https://ink.library.smu.edu.sg/lkcsb_research/2922 info:doi/10.2307/1251491 https://www.jstor.org/stable/1251491 Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Marketing
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Marketing
spellingShingle Marketing
Phillips, Lynn W.
CHANG, Dae Ryun
Buzzell, Robert D.
Product Quality, Cost Position, and Business Performance: A Test of Some Key Hypotheses
description This study uses a causal modelling methodology to examine competing methodological and theo- retical hypotheses concerning the effects of prod- uct quality on direct costs and business unit re- turn on investment (ROI). Results show that the PIMS' measures under study exhibit high reliabil- ity across all samples. The findings fail to support the widely held view that a high relative quality position is incompatible with achieving a low rel- ative cost position in an industry.
format text
author Phillips, Lynn W.
CHANG, Dae Ryun
Buzzell, Robert D.
author_facet Phillips, Lynn W.
CHANG, Dae Ryun
Buzzell, Robert D.
author_sort Phillips, Lynn W.
title Product Quality, Cost Position, and Business Performance: A Test of Some Key Hypotheses
title_short Product Quality, Cost Position, and Business Performance: A Test of Some Key Hypotheses
title_full Product Quality, Cost Position, and Business Performance: A Test of Some Key Hypotheses
title_fullStr Product Quality, Cost Position, and Business Performance: A Test of Some Key Hypotheses
title_full_unstemmed Product Quality, Cost Position, and Business Performance: A Test of Some Key Hypotheses
title_sort product quality, cost position, and business performance: a test of some key hypotheses
publisher Institutional Knowledge at Singapore Management University
publishDate 1983
url https://ink.library.smu.edu.sg/lkcsb_research/2922
https://www.jstor.org/stable/1251491
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