Trust Building, Diagnosis, and Repair in the Context of Negotiation

The following sections are included in this chapter: What is Trust and How is it Manifested in Negotiations?; What Makes a Negotiation Party Trustworthy?; Ability; Integrity; Benevolence; Perceived ability, integrity, and benevolence in combination; How Can I Gain Others' Trust?; How Can I Asse...

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Bibliographic Details
Main Authors: FERRIN, Donald L., KONG, Dejun Tony, DIRKS, Kurt T.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2011
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Online Access:https://ink.library.smu.edu.sg/lkcsb_research/3106
https://ink.library.smu.edu.sg/context/lkcsb_research/article/4105/viewcontent/TrustBuilding_2011_av.pdf
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Institution: Singapore Management University
Language: English