Explicating the information vacuum: Stages, intensifications, and implications

• Main Authors: WOON, Eugene, PANG, Augustine
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2017
• Subjects: Crisis; Silence; Life cycle; Information vacuum; Strategic transparency; Business and Corporate Communications; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/5959; https://ink.library.smu.edu.sg/context/lkcsb_research/article/6958/viewcontent/Explicating_the_information_vacuum_2017_av.pdf
• Institution: Singapore Management University

Purpose: Information vacuums (IVs) arise from organizational failure to satisfy the stakeholders’ informational demands during crises. The purpose of this paper is to expand Pang’s (2013) study of the phenomenon of IV by investigating its nature, stages, intensifying factors and resolution. Design/m...