Negotiating crisis in the Social Media environment: Evolution of crises online, gaining credibility offline

Negotiating crisis in the Social Media environment: Evolution of crises online, gaining credibility offline

Purpose– The aim of this paper is to examine how crises can be triggered online, how different social media tools escalate crises, and how issues gain credibility when they transit to mainstream media.Design/methodology/approach– This exploratory study uses the multiple case study method to analyze...

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書目詳細資料
Main Authors:	PANG, A., Abul Hassan, Nasrath Begam Binte, CHONG, Aaron Chee Yang
格式:	text
語言:	English
出版:	Institutional Knowledge at Singapore Management University 2014
主題:	Human Resources Management Organizational Behavior and Theory
在線閱讀:	https://ink.library.smu.edu.sg/lkcsb_research/6006 https://ink.library.smu.edu.sg/context/lkcsb_research/article/7005/viewcontent/CCIJ_09_2012_0064.pdf
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機構:	Singapore Management University
語言:	English

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