Modify or extend? The application of the structure conduct performance approach to service industries

• Main Authors: BRITTON, L. C., CLARK, Timothy Adrian Robert, BALL, D.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 1992
• Subjects: Human Resources Management; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6307
• Institution: Singapore Management University

This paper considers the extent to which the structure conduct performance approach, widely used to analyse manufacturing industry, can be adapted to industries in the service sector. It details the problems which arise in doing so, both empirical and theoretical, and prescribes some modifications t...