Benefits of relationship banking: Evidence from consumer credit markets
Using a unique panel dataset that contains comprehensive information about the relationships between a large bank and its credit card customers, we show that relationship accounts exhibit lower probabilities of default and attrition, and have higher utilization rates, than non-relationship accounts....
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Main Authors: | AGARWAL, Sumit, CHOMSISENGPHET, Souphala, LIU, Chunlin, SONG, Changcheng, SOULELES, Nicholas S. |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2018
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/6505 https://ink.library.smu.edu.sg/context/lkcsb_research/article/7504/viewcontent/benefits___PV.pdf |
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Institution: | Singapore Management University |
Language: | English |
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