Benefits of relationship banking: Evidence from consumer credit markets

Using a unique panel dataset that contains comprehensive information about the relationships between a large bank and its credit card customers, we show that relationship accounts exhibit lower probabilities of default and attrition, and have higher utilization rates, than non-relationship accounts....

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Bibliographic Details
Main Authors: AGARWAL, Sumit, CHOMSISENGPHET, Souphala, LIU, Chunlin, SONG, Changcheng, SOULELES, Nicholas S.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2018
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Online Access:https://ink.library.smu.edu.sg/lkcsb_research/6505
https://ink.library.smu.edu.sg/context/lkcsb_research/article/7504/viewcontent/benefits___PV.pdf
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Institution: Singapore Management University
Language: English

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