Formal versus informal supervisor socio-emotional support behaviors and employee trust: The role of cultural power distance

This research investigates how formal versus informal supervisor support behaviours shape employees' affect- and cognition-based trust across cultures of varying power distance. Using data from in-depth interviews, Study 1 found that trust-enhancing supervisor behaviours were more formal, statu...

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Bibliographic Details
Main Authors: CHO, Jaee, WASTI, S. Arzu, SAVANI, Krishna, TAN, Hwee Hoon, MORRIS, Michael W.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2023
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Online Access:https://ink.library.smu.edu.sg/lkcsb_research/7448
https://ink.library.smu.edu.sg/context/lkcsb_research/article/8447/viewcontent/Formal_versus_informal_supervisor_socio_emotional_support_behaviours_and_employee.pdf
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Institution: Singapore Management University
Language: English