Showcasing the diversity of service research: Theories, methods, and success of service articles

Showcasing the diversity of service research: Theories, methods, and success of service articles

Purpose: The purpose of this paper is to make two main contributions: first, showcase the diversity of service research in terms of the variety of used theories and methods, and second, explain (post-publication) success of articles operationalized as interest in an article (downloads), usage (citat...

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Bibliographic Details
Main Authors: BENOIT, Sabine, SCHERSCHEL, Katrin, ATES, Zelal, NASR, Linda, KANDAMPULLY, Jay
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2017
Subjects:
Publishing
Data
Theories
Methodology
Service research
Article success
Management Sciences and Quantitative Methods
Marketing
Online Access:https://ink.library.smu.edu.sg/lkcsb_research/7587
https://ink.library.smu.edu.sg/context/lkcsb_research/article/8586/viewcontent/Showcasing_ServiceResearch_av_cc_by_nc.pdf
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/lkcsb_research/7587
https://ink.library.smu.edu.sg/context/lkcsb_research/article/8586/viewcontent/Showcasing_ServiceResearch_av_cc_by_nc.pdf

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