Showcasing the diversity of service research: Theories, methods, and success of service articles
Purpose: The purpose of this paper is to make two main contributions: first, showcase the diversity of service research in terms of the variety of used theories and methods, and second, explain (post-publication) success of articles operationalized as interest in an article (downloads), usage (citat...
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| Main Authors: | , , , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2017
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/7587 https://ink.library.smu.edu.sg/context/lkcsb_research/article/8586/viewcontent/Showcasing_ServiceResearch_av_cc_by_nc.pdf |
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| Institution: | Singapore Management University |
| Language: | English |