Do disclosures of customer metrics lower investors' and analysts' uncertainty but hurt firm performance?
Investors, analysts, and regulators frequently advocate greater disclosure of nonfinancial information, such as customer metrics. Managers, however, argue that such metrics are costly to report, reveal sensitive information to competitors, and therefore will lower future cash flows. To examine these...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2017
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research_all/19 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1024&context=lkcsb_research_all |
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| Institution: | Singapore Management University |
| Language: | English |