The UPS Approach to Employee Relations

The UPS Approach to Employee Relations

But at UPS, the management starts off every meeting by reciting one of the policies in the company’s policy handbook that contains guidelines on how to handle employees, stakeholders and customers. Mary Yeo, vice president of supply chain operations at UPS South District, said at a talk presented at...

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Bibliographic Details
Main Author: Singapore Management University
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2013
Subjects:
leadership
employee relations
UPS
Human Resources Management
Leadership Studies
Organization Development
Online Access:https://ink.library.smu.edu.sg/pers/5
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1035&context=pers
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Institution: Singapore Management University
Language: English
Description
Summary:But at UPS, the management starts off every meeting by reciting one of the policies in the company’s policy handbook that contains guidelines on how to handle employees, stakeholders and customers. Mary Yeo, vice president of supply chain operations at UPS South District, said at a talk presented at Singapore Management University (SMU): “This is a reminder to all of us working at UPS that we cannot overlook any important matters happening in our environment by simply forgetting the good culture at UPS.”

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