Coherence, richness and cognitive absorption in website design

Kaplan’s theory on environmental preferences can offer a holistic perspective on cognitive absorption in ecommerce website design. Drawing on Kaplan’s theory, this paper proposes that coherence and richness of a website can enhance cognitive absorption of users. The findings from our study not only...

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Bibliographic Details
Main Authors: VISINESCU, L., NAH, Fiona Fui-hoon
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2016
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/9574
https://ink.library.smu.edu.sg/context/sis_research/article/10574/viewcontent/Coherence__Richness_and_Cognitive_Absorption_in_Website_Design.pdf
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Institution: Singapore Management University
Language: English
Description
Summary:Kaplan’s theory on environmental preferences can offer a holistic perspective on cognitive absorption in ecommerce website design. Drawing on Kaplan’s theory, this paper proposes that coherence and richness of a website can enhance cognitive absorption of users. The findings from our study not only support the hypotheses, but also suggest that coherence and richness can reach an optimal proportion in website design, after which they are inversely correlated.