Ratings Lead You to the Product, Reviews Help you Clinch it? The Dynamics and Impact of Online Review Sentiments on Product Sales

It is generally assumed that ratings are a numeric representation of text sentiments and their valences are consistent. This however may not always be true. Using a panel of data on over 4000 books from Amazon.com, we develop a multiple equation model to examine the inter-relationships between ratin...

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Bibliographic Details
Main Authors: HU, Nan, KOH, Noi Sian, REDDY, Srinivas K.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2009
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/643
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Institution: Singapore Management University
Language: English