Quality and leniency in online collaborative rating systems

The emerging trend of social information processing has resulted in Web users’ increased reliance on user-generated content contributed by others for information searching and decision making. Rating scores, a form of user-generated content contributed by reviewers in online rating systems, allow us...

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Bibliographic Details
Main Authors: LAUW, Hady W., LIM, Ee Peng, WANG, Ke
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2012
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/1518
https://ink.library.smu.edu.sg/context/sis_research/article/2517/viewcontent/tweb12.pdf
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Institution: Singapore Management University
Language: English
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