Quality and leniency in online collaborative rating systems
The emerging trend of social information processing has resulted in Web users’ increased reliance on user-generated content contributed by others for information searching and decision making. Rating scores, a form of user-generated content contributed by reviewers in online rating systems, allow us...
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Main Authors: | LAUW, Hady W., LIM, Ee Peng, WANG, Ke |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2012
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Online Access: | https://ink.library.smu.edu.sg/sis_research/1518 https://ink.library.smu.edu.sg/context/sis_research/article/2517/viewcontent/tweb12.pdf |
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Institution: | Singapore Management University |
Language: | English |
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