How Strong Are the Effects of Technological Disruption? Smartphones' Impacts on Internet and Cable TV Services Consumption

Emerging technologies have created disruptions in organizational, business process and industry contexts. They act as shocks to a system. We focus on a retail telecom service provider’s offerings of different bun-dles, including mobile phones, Internet and cable TV services. We conduct empirical reg...

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Bibliographic Details
Main Authors: CHANG, M. R., KAUFFMAN, Robert J., KIM, K.S.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2013
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Online Access:https://ink.library.smu.edu.sg/sis_research/1757
https://ink.library.smu.edu.sg/context/sis_research/article/2756/viewcontent/C39___How_Strong_Are_the_Effects_of_Technological_Disruption__HICSS2012_.pdf
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Institution: Singapore Management University
Language: English