The impact of smartphone adoption on consumers’ switching behavior in broadband and cable TV services

The emergence of smartphones has brought a technology disruption to the telecom business. Due to the various services offered in association with smartphones, people can surf the web or watch TV. This research is related to telecom services overall, and has the goal of finding the impact of smartpho...

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Bibliographic Details
Main Author: JUNG, Gwangjae
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2013
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/3484
https://ink.library.smu.edu.sg/context/sis_research/article/4485/viewcontent/C40___The_Impact_of_Smartphone_Adoption_on_Consumers__Switching_Behaviour__PTC2013_.pdf
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Institution: Singapore Management University
Language: English