Analysis of Aspects and Star Ratings in Consumer Reviews

This paper presents an analysis of star ratings in consumer reviews in Yelp, an online social platform for sharing consumer reviews about local businesses. In particular, we analyze consumer reviews about food businesses. We analyze how well or poorly the star ratings (on a scale of one star to five...

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Bibliographic Details
Main Authors: PRITHIVIRAJAN, Maruthi, LAI, Vivian, SHIM, Kyong Jin
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2015
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/3151
https://ink.library.smu.edu.sg/context/sis_research/article/4151/viewcontent/P_ID_52556_extract.pdf
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Institution: Singapore Management University
Language: English