Analysis of Aspects and Star Ratings in Consumer Reviews
This paper presents an analysis of star ratings in consumer reviews in Yelp, an online social platform for sharing consumer reviews about local businesses. In particular, we analyze consumer reviews about food businesses. We analyze how well or poorly the star ratings (on a scale of one star to five...
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Institutional Knowledge at Singapore Management University
2015
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sg-smu-ink.sis_research-41512022-06-28T09:30:06Z Analysis of Aspects and Star Ratings in Consumer Reviews PRITHIVIRAJAN, Maruthi LAI, Vivian SHIM, Kyong Jin This paper presents an analysis of star ratings in consumer reviews in Yelp, an online social platform for sharing consumer reviews about local businesses. In particular, we analyze consumer reviews about food businesses. We analyze how well or poorly the star ratings (on a scale of one star to five stars) associated with these reviews tally with the sentiment derived from the textual portion of the consumer review. 2015-11-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/sis_research/3151 https://ink.library.smu.edu.sg/context/sis_research/article/4151/viewcontent/P_ID_52556_extract.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School Of Computing and Information Systems eng Institutional Knowledge at Singapore Management University Consumer reviews star rating text sentiment Yelp Databases and Information Systems |
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Singapore Management University |
| building |
SMU Libraries |
| continent |
Asia |
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Singapore Singapore |
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SMU Libraries |
| collection |
InK@SMU |
| language |
English |
| topic |
Consumer reviews star rating text sentiment Yelp Databases and Information Systems |
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Consumer reviews star rating text sentiment Yelp Databases and Information Systems PRITHIVIRAJAN, Maruthi LAI, Vivian SHIM, Kyong Jin Analysis of Aspects and Star Ratings in Consumer Reviews |
| description |
This paper presents an analysis of star ratings in consumer reviews in Yelp, an online social platform for sharing consumer reviews about local businesses. In particular, we analyze consumer reviews about food businesses. We analyze how well or poorly the star ratings (on a scale of one star to five stars) associated with these reviews tally with the sentiment derived from the textual portion of the consumer review. |
| format |
text |
| author |
PRITHIVIRAJAN, Maruthi LAI, Vivian SHIM, Kyong Jin |
| author_facet |
PRITHIVIRAJAN, Maruthi LAI, Vivian SHIM, Kyong Jin |
| author_sort |
PRITHIVIRAJAN, Maruthi |
| title |
Analysis of Aspects and Star Ratings in Consumer Reviews |
| title_short |
Analysis of Aspects and Star Ratings in Consumer Reviews |
| title_full |
Analysis of Aspects and Star Ratings in Consumer Reviews |
| title_fullStr |
Analysis of Aspects and Star Ratings in Consumer Reviews |
| title_full_unstemmed |
Analysis of Aspects and Star Ratings in Consumer Reviews |
| title_sort |
analysis of aspects and star ratings in consumer reviews |
| publisher |
Institutional Knowledge at Singapore Management University |
| publishDate |
2015 |
| url |
https://ink.library.smu.edu.sg/sis_research/3151 https://ink.library.smu.edu.sg/context/sis_research/article/4151/viewcontent/P_ID_52556_extract.pdf |
| _version_ |
1770572867852828672 |