A conceptual framework for analyzing students' feedback

• Main Authors: SHANKARARAMAN, Venky, GOTTIPATI, Swapna, GAN, Sandy
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2017
• Subjects: Student feedback analysis; framework; learning analytics; topics; sentiments; text analytics; clustering; Higher Education; Numerical Analysis and Scientific Computing
• Online Access: https://ink.library.smu.edu.sg/sis_research/3836; https://ink.library.smu.edu.sg/context/sis_research/article/4838/viewcontent/Conceptual_Framework_Student_Feedback_FIE_2017.pdf
• Institution: Singapore Management University

In academic institutions it is normal practice that at the end of each term,students are required to complete a questionnaire that is designed to gather students’perceptions of the instructor and their learning experience in the course. This questionnaire comprises of Likert-scale questions and qual...