Human-centred artificial intelligence in the banking sector
Changes in technology have shaped how corporate and retail businesses have evolved, alongside the customers’ preferences. The advent of smart digital devices and social media has shaped how consumers interact and transact with their financial institutions over the past two decades. With the rapid ev...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2023
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/7823 https://ink.library.smu.edu.sg/context/sis_research/article/8826/viewcontent/JDB_7_3_JDB0006_Krishnaraj_Arul_and_Megargel.pdf |
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| Institution: | Singapore Management University |
| Language: | English |