Word Cloud of Online Hotel Reviews in Myanmar for Customer Satisfaction Analysis
© 2017 IEEE. This co-research project between Chiang Mai University and Mandalay University aims to examine the satisfied and unsatisfied of hotel customers by utilizing a word cloud approach to evaluate online reviews. An online commends of 682 hotel guests were collected from TripAdvisor.com for 6...
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| Main Authors: | , |
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| Format: | Conference Proceeding |
| Published: |
2018
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| Subjects: | |
| Online Access: | https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85040588047&origin=inward http://cmuir.cmu.ac.th/jspui/handle/6653943832/46631 |
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| Institution: | Chiang Mai University |