Applying the Technology Acceptance Model to Explore the Cambodian Consumer’s Intention to Purchase Beauty and Personal Care Products Online

Master of Business Administration (International program), 2021

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Bibliographic Details
Main Author: Kuoch, Dana
Other Authors: Wanamina Bostan Ali
Format: Theses and Dissertations
Language:English
Published: Prince of Songkla University 2022
Subjects:
Online Access:http://kb.psu.ac.th/psukb/handle/2016/17683
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Institution: Prince of Songkhla University
Language: English
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spelling th-psu.2016-176832022-11-23T09:32:27Z Applying the Technology Acceptance Model to Explore the Cambodian Consumer’s Intention to Purchase Beauty and Personal Care Products Online Kuoch, Dana Wanamina Bostan Ali Faculty of Management Sciences (Business Administration) คณะวิทยาการจัดการ ภาควิชาบริหารธุรกิจ Online shopping Consumer Beauty and personal care products Perceived usefulness Perceived ease of use Perceived risk Perceived value Online trust Intention to purchase Cosmetics products Electronic commerce Master of Business Administration (International program), 2021 This study aims to study applying the technology acceptance model to explore the Cambodian consumer’s intention to purchase beauty and personal care products online. The Technology Acceptance Model (perceived usefulness and perceived ease of use) was used as the base of the conceptual framework. The researcher added two more independent variables: perceived risk and perceived value following previous research. Online trust was considered as a mediator variable between independent variables (perceived usefulness, perceived ease of use, perceived risk, and perceived value) and dependent variable (intention to purchase). The scope is aged at least 18 years, having experience purchasing beauty and personal care products online, living in Phnom Penh. The sample size was 385 samples. The online survey of the questionnaire was made through Google Forms. The questionnaire was posted and shared via social media such as Facebook status in public, messenger, and public groups of Telegram with the help of a Cambodian research assistant. The path analysis using SPSS AMOS 23 was utilized to analyze the data. The data was cleaned using univariate and multivariate analysis. Then, data was used to find reliability, validity, and correlation. Afterward, the researcher analyzed data to demographic information of respondents. Finally, the researcher used path analysis to find the relationship between variables. The result found that perceived usefulness, perceived value, and online trust had a positive relationship with intention to purchase. Perceived ease of use had a positive relationship with perceived usefulness. The result also showed an insignificant relationship. Perceived usefulness, perceived ease of use, and perceived risk were not significant with online trust. In conclusion, the researcher suggested that perceived ease of use and perceived usefulness are needed for technology adoption for beauty and personal care products online. Perceived value was essential to encourage online trust and intention to purchase beauty and personal care products online in Cambodia. Online trust was a mediator with a medium effect size between perceived value and intention to purchase. 2022-11-23T09:31:28Z 2022-11-23T09:31:28Z 2021 Thesis http://kb.psu.ac.th/psukb/handle/2016/17683 en Attribution-NonCommercial-NoDerivs 3.0 Thailand http://creativecommons.org/licenses/by-nc-nd/3.0/th/ application/pdf Prince of Songkla University
institution Prince of Songkhla University
building Khunying Long Athakravi Sunthorn Learning Resources Center
continent Asia
country Thailand
Thailand
content_provider Khunying Long Athakravi Sunthorn Learning Resources Center
collection PSU Knowledge Bank
language English
topic Online shopping
Consumer
Beauty and personal care products
Perceived usefulness
Perceived ease of use
Perceived risk
Perceived value
Online trust
Intention to purchase
Cosmetics products
Electronic commerce
spellingShingle Online shopping
Consumer
Beauty and personal care products
Perceived usefulness
Perceived ease of use
Perceived risk
Perceived value
Online trust
Intention to purchase
Cosmetics products
Electronic commerce
Kuoch, Dana
Applying the Technology Acceptance Model to Explore the Cambodian Consumer’s Intention to Purchase Beauty and Personal Care Products Online
description Master of Business Administration (International program), 2021
author2 Wanamina Bostan Ali
author_facet Wanamina Bostan Ali
Kuoch, Dana
format Theses and Dissertations
author Kuoch, Dana
author_sort Kuoch, Dana
title Applying the Technology Acceptance Model to Explore the Cambodian Consumer’s Intention to Purchase Beauty and Personal Care Products Online
title_short Applying the Technology Acceptance Model to Explore the Cambodian Consumer’s Intention to Purchase Beauty and Personal Care Products Online
title_full Applying the Technology Acceptance Model to Explore the Cambodian Consumer’s Intention to Purchase Beauty and Personal Care Products Online
title_fullStr Applying the Technology Acceptance Model to Explore the Cambodian Consumer’s Intention to Purchase Beauty and Personal Care Products Online
title_full_unstemmed Applying the Technology Acceptance Model to Explore the Cambodian Consumer’s Intention to Purchase Beauty and Personal Care Products Online
title_sort applying the technology acceptance model to explore the cambodian consumer’s intention to purchase beauty and personal care products online
publisher Prince of Songkla University
publishDate 2022
url http://kb.psu.ac.th/psukb/handle/2016/17683
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