Key determinants of continuance usage intention: An empirical study of mobile food delivery apps among Malaysians

by Yapp, Emily Hon Tshin, Saraniya Kataraian
Published 2022

Could the advancement of internet contribute to price harmonization?

by Yapp, Emily Hon Tshin, Lee, Hock-Ann
Published 2006

Assessing the determinants of customer happiness and customer loyalty in fast-food restaurant

by Yapp, Emily Hon Tshin, Bagos Wahyudi Amin Tohari
Published 2022

Influence of perceived value on satisfaction and continuance usage intention: e-hailing services

by Yapp, Emily Hon Tshin, Jasmine A. L. Yeap
Published 2020

The influence of perceived value on satisfaction in e-hailing services: time as moderating effect

by Yapp, Emily Hon Tshin, Yeap, Jasmine A.L.
Published 2022

Key drivers of brand loyalty among Malaysian shoppers: evidence from a Japanese fashion retailer

by Jasmine A.L. Yeap, T. Ramayah, Yapp, Emily Hon Tshin
Published 2018

An application of the service brand verdict model in the evaluation of Japanese household and lifestyle product retail brands

by Jasmine A. L. Yeap, T. Ramayah, Yapp, Emily Hon Tshin
Published 2019

Factors influencing impulsive buying in live streaming: A conceptual framework

by Ho, Kai Hung, Yapp, Emily Hon Tshin, Sharinah Puasa
Published 2022

Factors driving intention to use e-wallet services in Malaysia

by Yapp, Emily Hon Tshin, Toh, Jia Qi, Lim, Xin Yee
Published 2022

Continuous usage intention of e-wallet during the Covid-19 pandemic: A Malaysian Case

by Yapp, Emily Hon Tshin, Noratikah Husna, Jasmine A.L. Yeap
Published 2022

The key dimensions of online service quality: a study of consumer perceptions.

by Yapp, Emily,Hon Tshin, Geoffrey Harvey Tanakinjal, Stephen Laison Sondoh Jr
Published 2014

Male and female technology users’ acceptance of on-demand services

by Yapp, Emily Hon Tshin, Chaaminy Balakrishna, Jasmine A.L. Yeap, Yuvaraj Ganesan
Published 2018

The relationship between hotel image, customer satisfaction and customer loyalty: a case study in Labuan, Malaysia

by Stephen L. Sondoh Jr, Geoffrey H. Tanakinjal, Yapp, Emily, Hon Tshin, Judy Jolonius
Published 2012