GAP ANALYSIS COMPARISON USING THE SERVQUAL MODEL FOR GO-RIDE SERVICE IN JAKARTA AND BANDUNG
In congested city like Jakarta and Bandung, the citizen become so reliant on ride-hailing <br /> <br /> application that ease their daily life activities on mobilizing and get to places. GO-JEK is <br /> <br /> one of the leading Indonesian based startup company specialized i...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/21179 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |