DESIGN OF SERVICE IMPROVEMENT OF PUBLIC TRANSPORTATION (ANGKOT) USING QUALITY FUNCTION DEPLOYMENT
Congestion in Bandung continues to increase every year. This can be seen from the increasing number of congestion points from 12 in 2009 to 44 in 2013 (Dishub Bandung, 2016). This is also driven by the high growth of private vehicles per year by 9.34% which is not comparable with the growth of road...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/23171 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |