INCREASING CUSTOMER LOYALTY THROUGH PRODUCT AND SERVICE IMPROVEMENT: A CASE OF WAROENG KOE RESTAURANT JAKARTA

In recent years, culinary has surpassed industry and commerce, and it continues to expand rapidly. This condition would create the competition that higher than before, and likely could make possible to lose the market. It creates many types of culinary business as the innovation and differentiation...

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Bibliographic Details
Main Author: Himmatul Aliya, Qonita
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/23748
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Institution: Institut Teknologi Bandung
Language: Indonesia