THE ASSESSMENT OF JAPANESE RESTAURANT SERVICE QUALITY AND ITS IMPLICATION ON CUSTOMER SATISFACTION: A CASE STUDY IN SUSHI TEI BANDUNG

Japanese Restaurants has grown well in Indonesia, especially in Bandung. One of them is Sushi Tei which very well-known in the society. There are numerous elements in a restaurant, but previous researches have found that service quality is one of the most important. Since Japanese Restaurant usually...

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Bibliographic Details
Main Author: Prima Yudha (19015237), Jerry
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/28264
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Institution: Institut Teknologi Bandung
Language: Indonesia