ANALYSIS TO DEVELOP THE QUALITY OF EXISTING CUSTOMER MEASUREMENT TO CREATE CUSTOMER RETENTION USING THE SIX PILLARS OF CUSTOMER EXPERIENCE: STUDY IN PT. JAMINAN PEMBIAYAAN ASKRINDO SYARIAH
Askrindo Syariah Financing Guarantee Inc is the first Sharia-based insurance company in Indonesia. Askrindo Syariah is committed to always support the nation’s development through the guarantee of Sharia-based financing guarantee and Sharia business solution. As a country with the largest Muslim pop...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/35714 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |