IMPROVING QUOTATION PROCESS OF SPARE PARTS ON AFTER SALES SERVICE BUSINESS (Study Case : PT. Voith Paper)
The after sales service business is a parts of the Original Equipment Manufacturers (OEM’s) strategy to strengthen the financial performance of the company. Many multinational companies operate over the countries to serve the after sales service. PT. Voith Paper as sister company of Voith is a compa...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/38836 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |