ASSESSMENT OF SERVICE QUALITY TOWARDS CUSTOMER LOYALTY: CASE STUDY OF TENTREM
increasing number of coffee shops as well, from local to foreign branch that expand their market. A local coffee shop in Bandung known as Tentrem Kopi & Kesegaran was established in 2016 located in Cisitu. Cisitu is a small neighborhood inhibited by local people and students from ITB (Institut T...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/40762 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |