THE INFLUENCE OF SERVICE QUALITY TOWARDS CUSTOMER LOYALTY: A CASE STUDY IN COFFICE BANDUNG BY COFFINDO

Association of Indonesian Coffee Exporters and Producers (AEKI) stated that the consumption rate of Indonesian towards coffee is increasing significantly in 2010-2015 from 0.80 kg/capita/year to 1.09 kg/capita/year which leads to the growing of coffee shop in Indonesia, especially in Bandung. PT Cof...

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Bibliographic Details
Main Author: Fadhil Hanrinugroho, Dhandy
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/72322
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Institution: Institut Teknologi Bandung
Language: Indonesia