THE INFLUENCE OF SERVICE QUALITY TOWARDS CUSTOMER LOYALTY: A CASE STUDY IN COFFICE BANDUNG BY COFFINDO
Association of Indonesian Coffee Exporters and Producers (AEKI) stated that the consumption rate of Indonesian towards coffee is increasing significantly in 2010-2015 from 0.80 kg/capita/year to 1.09 kg/capita/year which leads to the growing of coffee shop in Indonesia, especially in Bandung. PT Cof...
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Format: | Final Project |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/72322 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |