CUSTOMER EXPERIENCE WITH E-SERVICE QUALITY FOR PT. KERETA API INDONESIA ONLINE TICKET PLATFORM
With the advancement in technology and the easy access to the internet, many businesses shifted their attention to e-commerce. This advancement in technology made people have an easier access to their daily need with the help of the internet, with this even the transportation service industry also i...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/41523 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |