BUSINESS SOLUTION: DETERMINE THE EMPLOYEE SATISFACTION, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY IN ORDER TO INCREASE THE COMPANY PERFORMANCE OF PT. RM
In 2018, with the increasing productive age, the workforce needed will also increase from 5% to 8% for all industrial sectors. But it is not enough to just fill the workforce needs, companies must also consider the quality of the productive age. Now we enter the digital 4.0 era where most compani...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/49374 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |