IDENTIFIKASI KESENJANGAN KUALITAS JASA PADA USAHA PEMELIHARAAN RUMAH TINGGAL DI KOTA BANDUNG (BERDASARKAN DIMENSI SERVQUAL DARI PARASURAMAN, BERRY DAN ZEITHAML)
<b></i>Abstract :</b><i><p align=\"justify\"> <br /> Due to economic crisis, many property business have difficulties to growth, even to survive from collapsed. The crisis had caused the decreasing of demand and suspends many projects. <br /> &l...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/5059 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |