IDENTIFIKASI KESENJANGAN KUALITAS JASA PADA USAHA PEMELIHARAAN RUMAH TINGGAL DI KOTA BANDUNG (BERDASARKAN DIMENSI SERVQUAL DARI PARASURAMAN, BERRY DAN ZEITHAML)

<b></i>Abstract :</b><i><p align=\"justify\"> <br /> Due to economic crisis, many property business have difficulties to growth, even to survive from collapsed. The crisis had caused the decreasing of demand and suspends many projects. <br /> &l...

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Bibliographic Details
Main Author: Aprianto (NIM 28199129), Dendy
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/5059
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Institution: Institut Teknologi Bandung
Language: Indonesia