LOSS INSURANCE PREMIUM FOR ONLINE BUSINESS BASED ON BUYER SATISFACTION
The development of internet has spurred the growth of number of MSMEs in Indonesia to start using digital technology or e-commerce. One of the important aspects that must be concerned by an online business is being able to provide and maintain customer satisfaction. The level of buyer satisfaction c...
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| Main Author: | |
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/64825 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |