PERANCANGAN MODEL EKSTRAKSI TOPIK DATA ULASAN KONSUMEN PT X MENGGUNAKAN METODE TEXT MINING
PT X is an online travel agent (OTA) company. PT X’s total transacting customer declined on February 2022 as well as April 2022. The decline was caused by the increase of customer dissatifaction that is reflected on ratio increase in review with lower ratings. The root cause of this problem is produ...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/69088 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |