LEGENDARY QUALITY EXPERIENCES SEBAGAI STANDAR PElAYANAN (STUDI DESKRIPTIF TENTANG LEGENDARY QUALITY EXPERIENCES SEBAGAI STANDAR PELAYANAN DI FOOD & BEVERAGE SERVICE DEPARTMENT MANDARIN ORIENTAL HOTEL MAJAPAHIT SURABAYA)

LEGENDARY QUALITY EXPERIENCES SEBAGAI STANDAR PElAYANAN (STUDI DESKRIPTIF TENTANG LEGENDARY QUALITY EXPERIENCES SEBAGAI STANDAR PELAYANAN DI FOOD & BEVERAGE SERVICE DEPARTMENT MANDARIN ORIENTAL HOTEL MAJAPAHIT SURABAYA)

Mandarin Oriental Hotel Majapahit serabaya merupakan salah satu dari hotel berbintang lima di Surabaya yang selalu berusaha untuk meningkatkan peJayananya agar dapat tetap bertahan didunia perhotelan.Penelitian dilakukan di Mandarin Oriental Hotel Majapahit Surabaya di Food & Beverage Deparlmen...

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Bibliographic Details
Main Author: PRAMITA ISKA PURI, 079910562-S
Format: Theses and Dissertations NonPeerReviewed
Language:Indonesian
Published: 2004
Subjects:
TS156 Quality control and management
TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Online Access:http://repository.unair.ac.id/48500/7/PW%2064-04%20Pur%20l.pdf
http://repository.unair.ac.id/48500/
http://lib.unair.ac.id
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Institution: Universitas Airlangga
Language: Indonesian

Internet

http://repository.unair.ac.id/48500/7/PW%2064-04%20Pur%20l.pdf
http://repository.unair.ac.id/48500/
http://lib.unair.ac.id

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